Review byMarcell Abrahams
Casino Joy is one of the newer online casinos that is available to South African players. The casino was launched in 2018 and allows South Africans to deposit and withdraw funds in South African Rands (ZAR) using any one of a number of locally popular payment methods, such as EasyEFT.
The landing page grabs your attention the moment you get to Casino Joy: the superb graphics and animations are just the beginning. The games are listed right on the home page and can be accessed by the click of a button. If you are playing for fun, all you have to do is roll over a game icon from the list and click the Try button. The game loads in another window, and you don’t even have to sign up,
A good cache of 1300+ games is backed up by some phenomenal bonuses and promotions for all, starting with a lucrative welcome bonus. There are some exciting slots to play – a massive bucket of them, actually – and other games like table games, video poker, live dealer games, jackpots, and more.
There are a number of positive talking points like the ones mentioned above about Casino Joy. However, one that strikes an immediate chord among players is a fast processing time. Payments through e-wallets are processed instantly, and there is no fee for using any of these methods.
Top Casino Joy Bonuses and Promotions
Casino Joy currently doesn’t offer a no deposit bonus, but it has a massive welcome bonus package that more than makes up for this. In this section we discuss the welcome bonus and other promotions and bonuses available to players at this casino.
Casino Joy offers a superb welcome bonus package to new players. The bonus is a combination of a match deposit bonus and free spins and is spread across your first 4 deposits. You get up to R15,000 to play with, and 200 free spins as well on the Starburst slot. This is how the bonus is offered:
- First deposit: 100% match up to R3000 and 200 free spins on the Starburst slot. The 200 free spins are offered at the rate of 20 free spins a day for 10 consecutive playing days. Each set of free spins provided is valid for 24 hours only. This bonus doesn’t require a coupon code.
- Second deposit: 50% match up to R3000. The coupon code to claim this bonus is WJOY2.
- Third deposit: 25% match up to R4500. The coupon code to claim this bonus is WJOY3.
- Fourth deposit: 25% match up to R4500. The coupon code to claim the bonus is WJOY4.
The welcome bonus comes with a 40x wagering requirement. The maximum withdrawal permitted from free spins-related wins for this bonus is R1500.
Tuesday Pool Party
This promotion is available to existing players at the casino every Tuesday. Make a deposit on a Tuesday to get a 25% match bonus up to R1500.
The minimum qualifying deposit to claim this bonus is R150, and you don’t need a coupon code. The bonus comes with a 40x wagering requirement on the bonus amount.
This promotion is offered to players to help them kick-start their weekend on a happy note. All you have to do is play through the week and the casino sends a gift to your inbox on Thursday, for you to use from that day to Sunday.
To qualify for this bonus you must have made at least one deposit in the previous 7 days and at least 2 deposits overall. The total deposit amount required to qualify for this bonus is R750. The bonus comes with a 40x wagering requirement.
Banking at Casino Joy
All transactions are conducted securely at Casino Joy. The casino uses 128-bit secure socket layer (SSL) encryption technology to guarantee that your money is safe. All personal information that you provide the casino at the time of signing up or making your first withdrawal request is stored on secure servers that are guarded by sophisticated firewalls.
This casino is great for South African players: it accepts payments in Rand, thereby saving you the bother and hassle of currency conversion. Non-South African players can make payments in Euros (€) and US Dollars ($). The minimum deposit that the casino accepts is R10.
As a South African player you get to choose from a range of payment methods that include a couple that you may be already using locally. The deposit methods available to you include Visa and MasterCard credit cards, Visa and Maestro debit cards, e-wallets like NETeller and Skrill and online bank transfer through EasyEFT. The minimum and maximum amounts allowed per deposit are R150 and R75,000 respectively.
The casino advises players to use the same method for deposits and withdrawals. In case a deposit method is not available for withdrawal the casino may transfer the winnings out to your personal account through bank transfer. The withdrawal methods available to South African players at Casino Joy include Skrill, NETeller, EcoPayz, and bank transfer.
The casino doesn’t charge any fee for players using any of these methods. The minimum and maximum withdrawals per transaction are:
- R1000 for withdrawals through bank transfer
- R150 for withdrawals through NETeller, Skrill and EcoPayz.
The processing time is instant for e-wallet withdrawals. However, withdrawals through bank transfer may take 3 to 5 days to process. The maximum withdrawal permitted per transaction for all the withdrawal methods is R35,000. The maximum you can withdraw per week is R82,500, while the maximum cap on withdrawals each month is R330,000.
You are guaranteed excellent customer support at Casino Joy through a team of dedicated and friendly customer support executives. Before you decide to contact a support executive, you could go through an exhaustive FAQ section that the casino has. The FAQ is very organized and contains answers to most of the commonly asked questions about online casino gambling.
You could contact a support team member through any of the following methods:
- Live chat: Available 24x7
- E-mail: The casino provides 2 e-mail ids for you to contact customer support on:
- [email protected] for general queries.
- [email protected] for specific issues and complaints.
- Telephone: South African players can contact support through the following number provided: 0800999624.
The Casino Joy Mobile Casino
Mobile casino gambling is big in South Africa because of the huge popularity that smartphones and tablets enjoy across the country. Any South African player wanting to play at Casino Joy from their smartphone can do so at the Casino Joy mobile offering.
Casino Joy Mobile looks as good, if not better, than the desktop version. The graphics are high-end and full HD, as are the animations and sound effects. The games are developed on HTML5, which means multi-platform, multi-device and multi-browser compatibility. You can play at this mobile casino from a smartphone or tablet running on any of the following mobile casino platforms Android, iOS and Windows Phone.
The design interface is responsive, which means all the elements of a screen fit snugly on the screen of your device, regardless of the size of the screen. This in turn makes viewing a page very easy by taking away the need to scroll horizontally to view text or images outside the device screen.
The game range is not as high as the desktop casino; but there are still enough and more games to keep you engaged for long hours. You get video slots, classic slots, blackjack, roulette, other table games, live dealer games, specialty games and jackpot games to try out. All the promotions at the desktop casino are available to players at the mobile casino as well.
Gaming for Everyone
Casino Joy has what matters the most to many players – a superb portfolio of games from some of the best providers in the business. The software providers at this casino include:
- Evolution Gaming
- Play ‘N Go
- Red Tiger Gaming
- Oryx Gaming.
There are other providers like Microgaming as well, but the games of those providers are not available to South African players. In all, you get to play more than 1300 games at Casino Joy. Slots form a majority of the games portfolio and you get a superb selection of them at Casio Joy. Other games include roulette and blackjack, table poker games like Cyberstud Poker and baccarat variants, video poker, jackpots, and live dealer games.
When it comes to slots, you get classic slots, 5-reel video slots, and also jackpot slots at Casino Joy. Popular slots for South African players include Starburst, Gonzo’s Quest, Reactoonz, Rick Wilde and the Book of Dead, Immortal Romance and others. Some of the classic slots here include Jackpot 6000, Irish Gold and Bell of Fortune.
There are a whole bunch of exciting casino games apart from slots at Casino Joy. These games include:
- Blackjack games like European Blackjack Pro and Spanish 21 Blackjack
- Roulette games like European Roulette and French Roulette, along with other titles like Advanced Roulette and Auto Roulette VIP.
- Video poker variants – single hand as well as multi-hand – like Jacks or Better and All American.
- Live dealer games like Live Dealer Roulette, Immersive Roulette, Live Blackjack, Three Card Poker, Live Casino Hold’em and Texas Hold’em Ultimate from providers like Evolution Gaming and NetEnt.
- Jackpot games from providers like NetEnt, Play ‘N Go and others.
- Other games like baccarat, Casino Barbut, Poke the Guy, craps, scratch cards, Casino Patience, Keno, bingo and more.
Featured Slot Games
No matter how many games a casino offers, one game that definitely has to make it to the featured games segment is Gonzo’s Quest. This slot from NetEnt is a classic that showcases all the things that NetEnt is renowned for: great graphics and animations, exciting storyline, and some really cool and innovative features like the Avalanche Reels feature and the Free Falls bonus feature.
The slot is themed on the story of Gonzalo Pizarro, or Gonzo, as he travels by ship in search of El Dorado, the lost City of Gold. All you have to do is help him on his quest and place wagers as you do so. The game has 5 reels and 20 paylines. A new feature in this game is the Avalanche Reels, where the reels collapse on forming a winning combination for more symbols to fall down in an avalanche and fill the empty slots. As you form continuous winning combinations you get higher multipliers, from 1x to 5x.
Another cool feature is the Free Falls bonus feature. You can activate it by landing 3 Free Fall scatter symbols on consecutive reels. The outcome is a gift of 10 free spins. Every win that you score during the free spins bonus round sets the multiplier ticking, and it can go as high as 15x: 3x, 6x, 9x and 15x.
Play ‘N Go has been releasing a number of fun and exciting games over the years, and one that is very popular among South African players is Troll Hunters. This slot has a Norse theme and comes with cool features to help you put together some great wins. The game has 5 reels and 5 paylines and loads of symbols from the Viking era – women warriors, meat from a feast, drinking mugs with a skull on them, medallions, swords, battle axes, shields, a Viking helmet and more.
You can score wins by getting 3 or more matching symbols across the reels, either horizontally or vertically. The winning symbols vanish and make space for other symbols to take their place, thereby giving you a shot at multiple wins in a single spin. Each time you win the multiplier value shoots up. If you are able to clear the whole grid of symbols you can win 200.
The game has a bonus round that is triggered when you clear symbols such that the word BONUS is revealed either horizontally or vertically. This triggers the Troll Hunters bonus and on a fresh screen that appears complete with a frozen and icy look, you get 10 free spins. During this round landing 5 or more matching symbols is considered a win. You get additional bonus rounds, up to a total of 20 of them, if you are able to land 5 or more troll symbols across the reels.
Casino Joy looks great and has some superb games from a number of industry-leading software providers. The casino is available on desktops, laptops as well as mobile devices, making it a good option for South African players. What works even better for them actually is the ability to make payments and withdrawals in Rands, their national currency.
There are over 1300 games to play at Casino Joy, and these include some juicy progressive jackpots as well. The casino is safe and secure – it is licensed by the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC) and is a member of the Responsible Gaming Foundation. And all of these factor together guarantee you a superb gaming experience.